POLICIES
Things to Consider
-
Your memory quilt is made-to-order. It consists of a custom design, solid cotton back, cotton batting, & machine quilted.
-
1 item is one side of a shirt. Double-sided shirt = 2 items.
-
Fewer shirts are needed if they have logos on the front & back.
-
Quilts are started in the order items/shirts are received.
-
5-7 days to complete your quilt.
Liability
-
Items that are shipped to me are used in the condition they are received.
-
I will not launder your shirts, but if there are unseemly smells or excessive pet hair, I will wash them at a cost of $25/ load that will be added to your final bill.
-
There is no pre-treating or stain removal.
Payment:
-
Pricing includes consultation; preparation; design; labor; quilting; & supplies.
-
A non-refundable, 50% deposit is required.
-
Additional clothing items are not accepted after you send your shirts to me.
-
Any layout/design request must be made during consultation.
-
Final payment is due prior to shipping. I will ship quilt(s) once payment is received.
Shipping
-
You cover your shipping costs.
-
I cover the return shipping costs, including necessary insurance.
-
2-3 day shipping included. Express shipping available for additional cost.
Return Policy
-
There are NO RETURNS/REFUNDS on completed quilts.
-
Completed quilts even means if I have started cutting shirts.
Questions? Let's chat.