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POLICIES

Things to Consider

  • Your memory quilt is made-to-order. It consists of a custom design, solid cotton back, cotton batting, & machine quilted. 

  • 1 item is one side of a shirt. Double-sided shirt = 2 items.

  • Fewer shirts are needed if they have logos on the front & back. 

  • Quilts are started in the order items/shirts are received. 

  • 5-7 days to complete your quilt. ​​​

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Liability

  • Items that are shipped to me are used in the condition they are received.

  • I will not launder your shirts, but if there are unseemly smells or excessive pet hair, I will wash them at a cost of $25/ load that will be added to your final bill.

  • There is no pre-treating or stain removal.

Payment:

  • Pricing includes consultation; preparation; design; labor; quilting; & supplies.

  • A non-refundable, 50% deposit is required. 

  • Additional clothing items are not accepted after you send your shirts to me. 

  • Any layout/design request must be made during consultation.

  • Final payment is due prior to shipping. I will ship quilt(s) once payment is received.

Shipping

  • You cover your shipping costs. 

  • I cover the return shipping costs, including necessary insurance.

  • 2-3 day shipping included. Express shipping available for additional cost. 

Return Policy

  • There are NO RETURNS/REFUNDS on completed quilts. 

  • Completed quilts even means if I have started cutting shirts.  

Questions? Let's chat.

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